Last Updated: 11 November 2026

PeeQer (“PeeQer”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and digital platform.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.

By using the PeeQer website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with PeeQer, we may collect the following information.

A. Business Information

When a business applies for or uses PeeQer, we may collect:

  • Business name

  • Business owner or authorised contact person’s name

  • Mobile number

  • Email address

  • Business address

  • Business category

  • Business logo

  • Menu, product or service information

  • Prices and descriptions

  • Business photographs

  • Business videos

  • Other information submitted for creating or updating the PeeQer page

B. Customer and Website Information

When visitors access a PeeQer page or website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location derived from technical information

  • Pages visited

  • Date and time of access

  • Referring page or source

  • Basic usage and interaction information

We may use cookies and similar technologies for functionality, analytics, security and improving our services.

C. Payment Information

If you purchase a PeeQer subscription, payment processing may be handled by third-party payment providers.

We may receive information such as:

  • Payment status

  • Transaction reference

  • Subscription ID

  • Plan selected

  • Billing dates

  • Payment-related records

We generally do not store complete debit-card, credit-card, CVV or banking credentials on our own servers.

2. How We Use Information

We may use the information collected to:

  • Create and manage your PeeQer page

  • Process applications and subscriptions

  • Process payments through authorised payment providers

  • Provide customer support

  • Update your business page

  • Generate and manage QR codes

  • Communicate about your account or subscription

  • Send important service-related notifications

  • Monitor service performance and security

  • Detect and prevent misuse, fraud or unauthorised activity

  • Improve the PeeQer platform and user experience

  • Maintain business and transaction records

  • Comply with applicable legal and regulatory requirements

We do not sell your personal information to third parties.

3. Business Content

When a business submits content to PeeQer, including logos, photographs, videos, menus, product information and descriptions, the business authorises PeeQer to store, process and display that content for the purpose of providing the PeeQer service.

The business is responsible for ensuring that it has the necessary rights, permissions and authorisations to provide such content to PeeQer.

4. Publicly Displayed Information

Information submitted for a business’s PeeQer page may be displayed publicly.

This may include:

  • Business name

  • Business logo

  • Business address

  • Menu or product information

  • Prices

  • Photos

  • Videos

  • Business contact information, where applicable

  • Other information intentionally submitted for public display

Businesses should not submit confidential or sensitive personal information for public display.

5. Cookies and Analytics

PeeQer may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember certain preferences

  • Understand website traffic

  • Measure page performance

  • Improve the user experience

  • Detect security issues

We may use third-party analytics or technology providers for these purposes.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We may share information with trusted service providers when necessary to operate PeeQer.

These may include providers for:

  • Website and cloud hosting

  • Video storage and delivery

  • Payment processing

  • Email and communication services

  • Analytics

  • Security

  • Technical infrastructure

These service providers are permitted to process information only as necessary to provide their services to us.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process

  • Respond to lawful requests from government authorities

  • Protect the rights, property or safety of PeeQer, our users or others

  • Investigate fraud, abuse or security incidents

  • Enforce our Terms and applicable agreements

7. Third-Party Services

PeeQer may use third-party services to provide hosting, video delivery, payments, analytics, communication and other infrastructure.

These third parties may process information according to their own privacy policies and terms.

PeeQer is not responsible for the privacy practices of third-party websites or services that are outside our control.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide PeeQer services

  • Maintain business and subscription records

  • Resolve disputes

  • Prevent fraud or misuse

  • Comply with legal, tax and accounting obligations

  • Enforce agreements

When information is no longer required, we may delete or anonymise it in accordance with our internal retention practices and applicable law.

Cancellation of a subscription does not necessarily result in immediate deletion of all information.

9. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet-based service can guarantee absolute security. You acknowledge that transmission and storage of information online carries some level of risk.

10. Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion where legally applicable

  • Withdraw certain consents

  • Raise a privacy-related complaint

  • Request information about how your data is processed

Requests can be submitted using the contact details provided below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

PeeQer is intended for businesses and general users and is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

12. Data Transfers

Some of our technology and service providers may process information using infrastructure located outside India.

Where information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or organisational safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your information, please contact PeeQer.

PeeQer
Email: support@peeqer.com
Website: www.peeqer.com

For privacy-related requests, please include enough information for us to identify the relevant account or business.

15. Consent

By using the PeeQer website or services, you acknowledge this Privacy Policy.

Where applicable law requires specific consent for a particular type of processing, PeeQer will obtain that consent through the appropriate mechanism.